Felten Posted July 2, 2016 Posted July 2, 2016 Hello, I wonder if anyone has information about RagnaHosting company because I bought 3 months in advance of a hosting plan and sent a ticket to 3 days asking for support and has so far received no response. You know let me know if you are going through changes or problems ...? The release of my machine was fast, but I can not contact for support. Note: I tried to contact via Facebook and Skype, and it still fails. Grateful!
Paroxysm Posted July 3, 2016 Posted July 3, 2016 They're not active anymore. Don't expect any response.
REKT Posted July 3, 2016 Posted July 3, 2016 Don't expect to much RO Private Hosting anymore (no offense) but its true. it same happens before with AsuraHosting.Just go hire a professional company that can host your RO. there are good companies out there however they don't support RO.
Felten Posted July 3, 2016 Author Posted July 3, 2016 Just bought to be able to use the RagnaShield, and now do not have support ... I paid three months in advance, adding $ 50. The Brazil is not very well financially, so I can not afford another gameguard like Gepard ... $ 50 is as R $ 170.00 in Brazil, is not little money ... I think I did very wrong, I'm sad because I believed a lot in quality and service of this company.
Mystery Posted July 5, 2016 Posted July 5, 2016 Why people like Ragnarok Hosting Services : Everything is pretty much setup for you.Why people don't want to use other Hosting Services: They don't know what to look for, They have to setup the server and configurations themselves. 1
Felten Posted July 6, 2016 Author Posted July 6, 2016 To date no response. Conflicts this active all day here in the community, but does not answer the tickets of his own company. Negligible.
suimin Posted September 3, 2016 Posted September 3, 2016 I was with Ragnahosting some months back. I didn't know this at the time, but they diff'd my client wrong, and because of it I had many problems. I tried to get support for those problems, but same thing. No answer most of the time, and they wouldn't help solve the issue that they caused. When I left them they sent a website that asked why I was leaving, so I told them. I must have offended them for telling the truth or something, because now it says account banned when I go to their website, lol. Now that I'm running a server from my own PC, I was able to see what they did wrong with the diff and it's kind of amazing that they were able to screw that up. Basically, they forgot to check "read msgstringtable". XD No wonder I wasn't getting any message strings for anything! Anyway, I didn't try any other companies, but Ragnahosting at least is not worth your money.
Fae Posted September 29, 2016 Posted September 29, 2016 RIP Ragnahosting i paid for my Ragnashield to setup in my 2015 client, and boom guess what?! ^^ nothing happen haha scammed
killernot Posted September 30, 2016 Posted September 30, 2016 Ragnahosting suddenly closed without notice. Nice one conflict.
Lelouch vi Britannia Posted September 30, 2016 Posted September 30, 2016 The only thing i choose RagnaHosting becuase it cheaper than other host providers . Maybe thats the trend? cheaper host provider = closed down easily?
Stolao Posted September 30, 2016 Posted September 30, 2016 I use OVH cheaper then any but no "RO" support have to do everything myself.
fictionx Posted September 30, 2016 Posted September 30, 2016 it's all fucked, all my project and night without sleep are down. sadly
Felten Posted October 1, 2016 Author Posted October 1, 2016 it's all fucked, all my project and night without sleep are down. sadly Same here bRO. I Lost my entire project.
Hijirikawa Posted October 1, 2016 Posted October 1, 2016 RagnaHosting is probably dead already. I hope the owner is doing better than his hosting.
Nova Posted October 2, 2016 Posted October 2, 2016 RagnaHosting is probably dead already. I hope the owner is doing better than his hosting. I feel the opposite. :^] Sadly I know he's alive and well. 1
bob9497 Posted January 1, 2017 Posted January 1, 2017 Ragnahosting isn't dead. There was some shady action from a customer who back charged a hefty sum through paypal causing cash flow to crash.... well, long story short the hosting service suspended services and kept charging for the services not rendered. The bill grew but not anyone's satisfaction level... I brought some financial stability to the picture, and now all services are back up, and anyone who has been shorted by what happened - please get contact us to get things squared away. I know it's coming from some new guy you don't know, but as far as the cash flow goes, I've backed Ragnahosting. It will be officially re-opening soon.
Akkarin Posted January 2, 2017 Posted January 2, 2017 3 hours ago, Robert G said: back charged a hefty sum through paypal causing cash flow to crash If someone is able to cause cashflow issues after filing chargebacks, it shows incredibly bad financial management on the "company's" behalf. That statement alone is enough to suggest that RagnaHosting is paying each months bills with the income from that month with little in the way of emergency funds or petty cashflow. If any "hosting company" has less than 6 months planned expenditure sitting in a bank account, it's time to cut and run. 1
bob9497 Posted January 2, 2017 Posted January 2, 2017 16 hours ago, Akkarin said: If someone is able to cause cashflow issues after filing chargebacks, it shows incredibly bad financial management on the "company's" behalf. That statement alone is enough to suggest that RagnaHosting is paying each months bills with the income from that month with little in the way of emergency funds or petty cashflow. If any "hosting company" has less than 6 months planned expenditure sitting in a bank account, it's time to cut and run. Precisely why stability is what I brought to the picture. And you and I both know it doesn't take much to turn paypal into the seller's enemy. All it takes is a large enough chargeback to cut the cash flow to the host and the snowball rolls from there. Finally, the timing was not the greatest for this to have happened, but that's just a petty excuse and will not be mentioned again. What is important is that all affected people have or will be compensated for the service lapse. The rest is a matter of communication with those affected people (some of which with we have not yet made successful contact).
quakeman00 Posted January 2, 2017 Posted January 2, 2017 (edited) first customer since ragnahosting went back up , and brought some ideas and plans to help. ive got a bigger server than need be and ill put all my games on it "tf2 , starbound ect..." been talking to the owner of ragnahosting for a month now about the new direction of the services and it might become a little more than just ragnarok services tho its still nice to have it up and runnning whitin an hour. true communications shouldnt have been cut during the chargeback thing with the schools on top of it , you had responsibilities toward your customer and communication is key to understanding , with that said i have hopes that things will go well from now on and that mistakes like that will be prevented in the future. everyone learn from thier mistakes. Edited January 2, 2017 by quakeman00 so much typos 1
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