I saw this on the sidebar and I was like "! Something cool for Flux!!" I get to the topic, scroll down, "Please Note: This is a purchasable download. You may not redistribute this code under any circumstances." aw poop. D:
But in a serious matter, it really looks good so far. It's a combination of ticket systems for forums but integrated with Flux. I have a suggestion, maybe, if you're talented in IPB or other forum sources, maybe link Support Ticket Systems from IPB to the Flux xD (if it's possible). That way, if either website goes down (due to any reason), both Support Sections are linked and have the same tickets cached.