as a past customer, it's good idea that i migrate to more competent host provider, they only good at first but when the service goes on. you will know.
i feel bad on how i see the customer waiting in vain, just to know if there's news or hope. also on those friends i refer.
for me maybe AsuraHosting waiting for 30-40 days to past before they reply because of the paypal dispute, they don't want a refund.