Flix CP email verification issue

[Reborn]

Hi everyone. Please help me out on fixing this problem.

I tried to search the answer but it seems that I can't find the right now.

When I tried to register on flux using my gmail account I was able to receive the email verification, however when i tried to use a different email host like ymail I can't receive the email verification. There is no error it only said that "An e-mail has been sent containing account activation details, please check your e-mail and activate your account to log-in." but I didn't receive any email confirmation.

When I tried to use my gmail account I can receive the email within 5mins but if I use a different email host like yahoo I didn't receive anything. I waited 1 hour but no email verification has been sent to my yahoo account.

[Cyro]

6 minutes ago, neXus said:

Hi everyone. Please help me out on fixing this problem.

I tried to search the answer but it seems that I can't find the right now.

When I tried to register on flux using my gmail account I was able to receive the email verification, however when i tried to use a different email host like ymail I can't receive the email verification. There is no error it only said that "An e-mail has been sent containing account activation details, please check your e-mail and activate your account to log-in." but I didn't receive any email confirmation.

When I tried to use my gmail account I can receive the email within 5mins but if I use a different email host like yahoo I didn't receive anything. I waited 1 hour but no email verification has been sent to my yahoo account.

1.check spam folder

2. try checking error log, it would be helpful posting error if any

[Reborn]

17 hours ago, Cyro said:

1.check spam folder

2. try checking error log, it would be helpful posting error if any

@Cyro

1. No email receive even in Spam folder sir

2. There is no error pertaining to email verification

Edited April 23, 2017 by neXus

[Cyro]

21 minutes ago, neXus said:

@Cyro

1. No email receive even in Spam folder sir

2. There is no error pertaining to email verification

thats weird, you using PHP or SMTP?

[Reborn]

17 hours ago, Cyro said:

thats weird, you using PHP or SMTP?

@Cyro

SMTP I guess. I don't know sir. Where can I find it?

This is my config

	'MailerUseSMTP'				=> false,					// Whether or not to use a separate SMTP server for sending mail.
	'MailerSMTPUseSSL'			=> false,					// Whether or not mailer should connect using SSL (yes for GMail).
	'MailerSMTPUseTLS'			=> false,					// Same as above SSL setting, but for TLS.  This setting will override the SSL setting.
	'MailerSMTPPort'			=> null,					// When MailerUseSMTP is true: SMTP server port (mailer will default to 25).
	'MailerSMTPHosts'			=> null,					// When MailerUseSMTP is true: A string host or array of hosts (e.g., 'host1' or array('host1', 'backuphost')).
	'MailerSMTPUsername'		=> null,					// When MailerUseSMTP is true: Authorized username for SMTP server.
	'MailerSMTPPassword'		=> null,					// When MailerUseSMTP is true: Authorized password for SMTP server (for above user).

 

Edited April 23, 2017 by neXus

[srhmike]

'MailerUseSMTP'				=> false,					// Whether or not to use a separate SMTP server for sending mail.
	'MailerSMTPUseSSL'			=> false,					// Whether or not mailer should connect using SSL (yes for GMail).
	'MailerSMTPUseTLS'			=> false,					// Same as above SSL setting, but for TLS.  This setting will override the SSL setting.
	

Need to enable the one your using.

[Reborn]

@srhmike

should I need to enable those three? and then what next sir?

 

On 4/24/2017 at 2:20 AM, srhmike said:

'MailerUseSMTP'				=> false,					// Whether or not to use a separate SMTP server for sending mail.
	'MailerSMTPUseSSL'			=> false,					// Whether or not mailer should connect using SSL (yes for GMail).
	'MailerSMTPUseTLS'			=> false,					// Same as above SSL setting, but for TLS.  This setting will override the SSL setting.
	

Need to enable the one your using.

after enabiling this sir Im getting this message

Your account has been created, but unfortunately we failed to send an e-mail due to technical difficulties. Please contact a staff member and request for assistance.

 

[srhmike]

Well you need to enable the 1 you are using, only one.

Then underneath that, you need to fill out the information correctly.

[Reborn]

i tried to enable one of those options but still the same. other emails aside from gmail can't receive the verification email after the registration

[Psyche]

+1 to this, already set smtport and host from gmail, setting was ok and fine, but still failed to send email verification

[Reborn]

please help us on fixing the issue

[Cyro]

35 minutes ago, neXus said:

please help us on fixing the issue

give this link a try

[Akkarin]

Doing a Google search for smtp gmail settings gives you a page by Google that lists all their correct settings.

https://support.google.com/a/answer/176600?hl=en

Go figure.