Regarding Web Hosting...

[Gidz Cross]

I decided to get Web Hosting (a2 hosting). Everything was great except some of my themes are not working. Also, the server status always appear OFFLINE. I know that you will need to create a ticket to enable ports which i did. And here's their reply.

 

I thought I can finally see my server status properly.

 

Should I get a refund and transfer to other web hosting?

[Chaos92]

3 hours ago, Gidz Cross said:

I decided to get Web Hosting (a2 hosting). Everything was great except some of my themes are not working. Also, the server status always appear OFFLINE. I know that you will need to create a ticket to enable ports which i did. And here's their reply.

 

I thought I can finally see my server status properly.

 

Should I get a refund and transfer to other web hosting?

to check wether your port is open or not at your server, try using any tools such as https://www.yougetsignal.com/tools/open-ports/

check also your IP is it correct at servers.php

[Gidz Cross]

25 minutes ago, Chaos92 said:

to check wether your port is open or not at your server, try using any tools such as https://www.yougetsignal.com/tools/open-ports/

check also your IP is it correct at servers.php

Thank you so much for the website. I have checked and confirmed that the said ports are OPEN. As for the server.php it is correct as well.

[Poring King]

15 hours ago, Gidz Cross said:

I decided to get Web Hosting (a2 hosting). Everything was great except some of my themes are not working. Also, the server status always appear OFFLINE. I know that you will need to create a ticket to enable ports which i did. And here's their reply.

 

I thought I can finally see my server status properly.

 

Should I get a refund and transfer to other web hosting?

Players online is 1 but the server is all offline doesn't make sense seems like miss coded 

[shatowolf]

13 hours ago, Gidz Cross said:

Thank you so much for the website. I have checked and confirmed that the said ports are OPEN. As for the server.php it is correct as well.

try to disable the Modsecurity. in your cpanel.

[Gidz Cross]

On 7/6/2024 at 1:59 PM, shatowolf said:

try to disable the Modsecurity. in your cpanel.

Where is this located? Thanks! Too bad i already cancelled web hosting at a2 hosting.

[Gidz Cross]

On 7/6/2024 at 11:59 AM, Poring King said:

Players online is 1 but the server is all offline doesn't make sense seems like miss coded 

Its not. I transferred web hosting and it was fixed. Here's their second reply regarding it.