Disconnected from server

Grey · May 15, 2017

Hi guys,

This is my first time setting up rAthena server and client as well. I tried to find solution in this forum but nothing to solve it.

Basically after everything is set and connection between server (in one server) is seems to be ok.

However, I am unable to login. Every time try to login it says "Disconnected from server"

And I checked on the server, there is no any inbound connection or anything.

But if I try to test accessing through browser http://54.169.***.***:6900/, then it does server getting packet. So I assume TCP/UDP port is open.

Do you know where should I look to debug this further? Please help.

NOTE: I am using client 2015-11-04aRagexe

Here's my clientinfo.xml

<?xml version="1.0" encoding="euc-kr" ?>
<clientinfo>
	<desc>Ragnarok Online Client Information</desc>
	<servicetype>australia</servicetype>
	<servertype>sakray</servertype>
	<connection>
		<display>Private Server Ragnarok</display>
		<desc>Ragnarok Online</desc>
		<balloon>this is a tool tip</balloon>
      	<address>54.169.***.***</address>
      	<port>6900</port>
      	<version>55</version>
      	<langtype>0</langtype>
		<registrationweb>www.ragnarok.com</registrationweb>
		<loading>
			<image>loading00.jpg</image>
			<image>loading01.jpg</image>
			<image>loading02.jpg</image>
			<image>loading03.jpg</image>
			<image>loading04.jpg</image>
		</loading>
		<yellow>
			<admin>2000000</admin>
		</yellow>
   	</connection>
</clientinfo>

And my rAthena config

conf/import/char_conf.txt

userid: server
passwd: ******
server_name: Elsewhere
pincode_enabled: no
pincode_force: no
char_moves_unlimited: yes
char_ip: 54.169.***.***
login_ip: 54.169.***.***
start_point: izlude,192,210:izlude_a,192,210:izlude_b,192,210:izlude_c,192,210

conf/import/map_conf.txt

userid: server
passwd: ******
map_ip: 54.169.***.***
char_ip: 54.169.***.***

Technoken · May 15, 2017

Any console errors?

Grey · May 15, 2017

If you mean console from server then it doesn't have any error or even connection comes in. Seems not connecting at all.

But I am not sure if there's console error on the client side.

Cyro · May 15, 2017

tried rechecking client version and packets in mmo.h?

Edited May 15, 2017 by Cyro

Grey · May 15, 2017

Yes I did have a look on those files. Seems correct. They are:

packet_db.txt

//packet_db_ver: 55
packet_db_ver: default
packet_keys_use: default

mmo.h

#ifndef PACKETVER
	#define PACKETVER 20151104
	//#define PACKETVER 20120410
#endif

And client version was downloaded from this thread.

Is there anything else I should check?

Also, one thing I noticed. During Nemo Select recommended I got a Patch Error saying "Load Custom lua file instead of iteminfo*.lub: Patch Cancelled - New value is same as old". Not sure if this is related.

See screenshot below:

Edited May 15, 2017 by Grey

Sryx · May 16, 2017

10 hours ago, Grey said:
Yes I did have a look on those files. Seems correct. They are:

packet_db.txt
//packet_db_ver: 55
packet_db_ver: default
packet_keys_use: default
mmo.h
#ifndef PACKETVER
	#define PACKETVER 20151104
	//#define PACKETVER 20120410
#endif
And client version was downloaded from this thread.

Is there anything else I should check?

Also, one thing I noticed. During Nemo Select recommended I got a Patch Error saying "Load Custom lua file instead of iteminfo*.lub: Patch Cancelled - New value is same as old". Not sure if this is related.

See screenshot below:

I think your ports are close, check it here.

http://www.yougetsignal.com/tools/open-ports/

Grey · May 16, 2017

Hi Srx,

I have tested from the link you provided. Seems the port is open.

See screenshot below:

Any other areas should I look further?

Sryx · May 16, 2017

37 minutes ago, Grey said:

Hi Srx,

I have tested from the link you provided. Seems the port is open.

See screenshot below:

Any other areas should I look further?

<servertype>primary</servertype>

You're using Ragexe, try to set your servertype to primary.

Edited May 16, 2017 by Sryx

Grey · May 16, 2017

5 hours ago, Sryx said:
 
<servertype>primary</servertype>
You're using Ragexe, try to set your servertype to primary.

Unfortunately still didn't work. I have updated my clientinfo.xml to use primary instead of sakray

Please help where other thing I need to look.

Sryx · May 17, 2017

16 hours ago, Grey said:

Unfortunately still didn't work. I have updated my clientinfo.xml to use primary instead of sakray

Please help where other thing I need to look.

1. Try to rediff your client (remove "read data folder first" or double check your data folder if there's clientinfo.xml)

2. Try to re-open again the port

iptables -I INPUT 1 -p tcp --dport 6900 -j ACCEPT
iptables -I INPUT 1 -p tcp --dport 5121 -j ACCEPT
iptables -I INPUT 1 -p tcp --dport 6121 -j ACCEPT

3. Give me your IP I'll try to connect.

Edited May 17, 2017 by Sryx

tonn · November 9, 2020

This is also happening to me

tried disabling packet obfuscation by commenting out the defines in the server side and setting the option via Nemo
the ports are open
tried various options in clientinfo.xml, such as the langtype (as suggested here)
server works perfectly locally -- both local and remote have the exact same codebase (forked from latest rathena master) and conf/import config except for the IPs
using 20151104 and have pre-renewal set up

can anyone help me here? I can provide my config to anyone willing to help!

Jayz · November 10, 2020

I think your client cant read your GRF because the Ok button is korean,, double check your data.ini or your hardcoded data.ini if your main grf is priority

tonn · November 10, 2020

18 hours ago, Zack- said:

I think your client cant read your GRF because the Ok button is korean,, double check your data.ini or your hardcoded data.ini if your main grf is priority

In my case, the OK button isn't in Korean. I also checked data.ini and the order was rdata.grf, data.grf. Switched that to read data.grf first, and still doesn't work. And btw my client grfs are "vanilla" -- I didn't modify it in anyway and only got it by updating via the patcher (rsu-kro-rag-lite).

Connecting to local server still works perfectly, though. (I just switch the IP address in clientinfo.xml when I test on local server.)

Also didn't mean to hijack this post, I can create another post if that's the recommended way

<?xml version="1.0" encoding="euc-kr" ?>
<clientinfo>
	<desc>Ragnarok Client Information</desc>
	<servicetype>english</servicetype>
	<servertype>primary</servertype>
	<connection>
		<display>TestRO</display>
		<address>x.x.x.x</address>
		<port>6900</port>
		<langtype>1</langtype>
		<loading>
			<image>loading00.jpg</image>
		</loading>
		<aid>
			<admin>2000000</admin>
			<admin>2000001</admin>
			<admin>2000002</admin>
		</aid>
	</connection>
</clientinfo>

Edited November 10, 2020 by tonn

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