Stay Calm everything is gonna be alright
taking over someones main email is a big issue, because it have access to all information the user have, you can even get money from his/her bank using his/her email
you just have to talk to conflict and stop defaming you are still lucky that he is still willing to resolve everything with you with all of your defamation,
i'm paying conflicts for my hosting and i'm very satisfied with his services he is also very nice,
he gives me recommendation and option whenever im asking for something that related to the host
compared to other people who i've met that runs a hosting company