Ridley Posted July 21, 2014 Posted July 21, 2014 When trying to purchase a file, it keeps displaying me Street Adress and my Zip/Postal Code are required, even i provided the info there. I filled in all my info, but no matter what, it won't accept my street or postal code any idea? Quote
Checkmate Posted July 22, 2014 Posted July 22, 2014 When trying to purchase a file, it keeps displaying me Street Adress and my Zip/Postal Code are required, even i provided the info there. I filled in all my info, but no matter what, it won't accept my street or postal code any idea? Er.... Purchase file online?... In rAthena or?..? Quote
Pneuma Posted July 22, 2014 Posted July 22, 2014 When trying to purchase a file, it keeps displaying me Street Adress and my Zip/Postal Code are required, even i provided the info there. I filled in all my info, but no matter what, it won't accept my street or postal code any idea? Er.... Purchase file online?... In rAthena or?..? This is a bug for rAthena's download section I believe. Quote
Checkmate Posted July 23, 2014 Posted July 23, 2014 When trying to purchase a file, it keeps displaying me Street Adress and my Zip/Postal Code are required, even i provided the info there. I filled in all my info, but no matter what, it won't accept my street or postal code any idea? Er.... Purchase file online?... In rAthena or?..? This is a bug for rAthena's download section I believe. Ermm... Try to report directly pm to Administrator rAthena... Hahhahaha.. I thought that this prob was outside from rAthena... Quote
Ridley Posted July 25, 2014 Author Posted July 25, 2014 Sometimes it doesn't work for various reasons. In the past this has been kicked into effect due to anti-fraud verification. It'll also break if you've got your Client details entered into your profile and if they don't match the data that you're inputting on IP.Nexus. Aside from that, it's a temperamental system and nothing i can do to help, sorry :/ I am not the only one having the problem that my adress is not accepted. Also i don't even have my street and postal code in my profile. Can't you just disable the billing information in the acp? I don't think rA use this anyways. Quote
Pneuma Posted July 25, 2014 Posted July 25, 2014 Sometimes it doesn't work for various reasons. In the past this has been kicked into effect due to anti-fraud verification. It'll also break if you've got your Client details entered into your profile and if they don't match the data that you're inputting on IP.Nexus. Aside from that, it's a temperamental system and nothing i can do to help, sorry :/ I am not the only one having the problem that my adress is not accepted. Also i don't even have my street and postal code in my profile. Can't you just disable the billing information in the acp? I don't think rA use this anyways. They do use it. In the past this has been kicked into effect due to anti-fraud verification. Quote
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