Bin4ry Posted October 8, 2012 Posted October 8, 2012 We definitely need a sticky FAQ, I can see rA community is always flooded about basic issues.
Euphy Posted October 8, 2012 Posted October 8, 2012 Part of me agrees, but we do have a convenient link to the wiki on our navigation bar... 2
Jupeto Posted October 9, 2012 Posted October 9, 2012 (edited) We definitely need a sticky FAQ, I can see rA community is always flooded about basic issues. Some people are just lazy to search or even see our wiki that's all, so I think this is not necessary at all... Yet some people end up saying http://justfuckinggoogleit.com/ Edited October 9, 2012 by Jupeto
Bin4ry Posted October 9, 2012 Author Posted October 9, 2012 I'd use the [View New Content] everytime I login to rA when I'm free. and only things I see is same questions asking and asking again
Emistry Posted October 9, 2012 Posted October 9, 2012 I'd use the [View New Content] everytime I login to rA when I'm free. and only things I see is same questions asking and asking again yes...because alot users didnt use the SEARCH button that located at the upper corner of rAthena .... perhap they are lazy / dunno to use ....
Bin4ry Posted October 9, 2012 Author Posted October 9, 2012 There is nothing can do with [search] button already. Since rA ipb already have plugin like topic title auto search. What can we do next is to write a long FAQ in every different section. Client Support > [sticky] Client FAQ.
Emistry Posted October 9, 2012 Posted October 9, 2012 There is nothing can do with [search] button already. i dont agree with this.... the Search button is more useful than you can think of it... i was able search any information without fail...even those information that you guys alway claimed cant find / dont exist in forum ... 1
Bin4ry Posted October 9, 2012 Author Posted October 9, 2012 Uhh. Don't get me wrong. I mean there is no more way to extend/promote the search function already. Everyone knows there's a [search] they (not us) just don't want to use it.
Eurydice Posted October 9, 2012 Posted October 9, 2012 If they can't/won't use the Search function or if they never bother to look at the Wiki, I highly doubt they're going to look for a FAQ thread either. This idea has been on my mind for quite a long time, and I decided that it's not practical. Hence the FAQ thread will be flooded with more questions, because it's always one problem that leads to another or more problems for most of our users. And most of these users cannot really identify or specify what problem they're having. I'm pretty much neutral about the idea, I don't think a FAQ thread will be a problem, it won't be a great help either.
Recommended Posts