Jump to content

Support & Request Section Modification


Patskie

Recommended Posts


  • Group:  Members
  • Topic Count:  50
  • Topics Per Day:  0.01
  • Content Count:  1702
  • Reputation:   238
  • Joined:  09/05/12
  • Last Seen:  

I have been thinking this for some time and ask if this is possible and good. Why don't we divide all support ( script support, source support, database support and so on ) and request sections into two parts :

 

The first part will be a collection of all threads that have been answered, have been done or have been resolved and the other part contains all threads that are currently in need of either support or request. It will be a hard work but i can say that this will benefit more to others. By doing this i think people can go over with all topics that have been answered and prevent them from creating multiple topics with the same questions all over again. Any ideas?

Link to comment
Share on other sites


  • Group:  Members
  • Topic Count:  28
  • Topics Per Day:  0.01
  • Content Count:  802
  • Reputation:   393
  • Joined:  11/09/11
  • Last Seen:  

But we already have topic prefixes to mark them as solved.

Link to comment
Share on other sites


  • Group:  Members
  • Topic Count:  50
  • Topics Per Day:  0.01
  • Content Count:  1702
  • Reputation:   238
  • Joined:  09/05/12
  • Last Seen:  

But we already have topic prefixes to mark them as solved.

What i suggest is to put all solved, answered, done threads in one part of each support and request section. So it will be easy to go over all topics that is already done and preventing them to go and create a thread again with same request or content. Accepting the fact that some are lazy to go over all the topics created in rathena. xD

Link to comment
Share on other sites


  • Group:  Members
  • Topic Count:  28
  • Topics Per Day:  0.01
  • Content Count:  802
  • Reputation:   393
  • Joined:  11/09/11
  • Last Seen:  

The search function then! xP

'Answered' tags also appear when you search.

Link to comment
Share on other sites


  • Group:  Members
  • Topic Count:  50
  • Topics Per Day:  0.01
  • Content Count:  1702
  • Reputation:   238
  • Joined:  09/05/12
  • Last Seen:  

It can be but is it more convenient if we put it like that? :D sometimes people doesn't know what they really want or how they will search a certain topic in rAthena. 

Link to comment
Share on other sites


  • Group:  Members
  • Topic Count:  28
  • Topics Per Day:  0.01
  • Content Count:  802
  • Reputation:   393
  • Joined:  11/09/11
  • Last Seen:  

I mean it would require further moderation efforts in all these sections, it should offer more than that xP.

Usually someone wants something, reads documentation to reach his goal, fails, searches about it in the forum and:

1- Reads a solved similar problem

2- Asks

Anyway, duplicate topics on questions aren't always bad, sometimes the same problem can be studied from different points of view.

I do encourage the use of the "mark as solved" button though.

Link to comment
Share on other sites

×
×
  • Create New...