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client not running on windows 10


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i'm using 2015-09-16aRagexe.exe which is all fine on windows 7.

 

but when my friend runs it on windows 10, it shows nothing, neither on desktop nor in task manager.

 

i know some general solutions such as configuring compatibility and launching as  administrator, but those do not work

 

anyone has ideas what is the root of this problem and how to solve it?

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