osdeibi

I'm having problems with the client side files. When i try to start "2015-11-04aRagexe" for the fist time just appear a blank square and when i hit the key "ESC" on my keyboard the blank square close. Then when i try to start again the "2015-11-04aRagexe" nothing happen, my server is running good but i can't connect i try i 3 differents computers with differents operative system. what can i do? Edit: i find the solution using OpenSetup