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Client Crash 20130807

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Hello, I have released my server to public yesterday and I got some players saying that they have a issue with the client crashing.

I'm using 20130807 with Gepard enabled.

Apparently their screen goes all white/black and the client crashes (Ragnarok not responding).

The name of the error event is: AppHangB1

I have tried logging in to their computers using TeamViewer and doing the following:

Run client as admin, run setup as admin, change graphics options in setup, run in compatibility mode...

I also tried disabling DEP for the client, and still nothing.

I had this issue on my computer too (Windows 7) but then I restored to a previous version and disable DEP for my client and it is now working.

But I can't find the solution for my players (I can just restore everyones computer to a previous version)

Is this to do with some windows update?

PLEASE SOMEONE HELP!

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