Koruya

Hello, i got that error when trying to put FluxCP on my web hosting. When try do like guide say, i got a another problem, my hosting blocked function to add or change user's in MyPHPAdmin. When i connected with support, they say: Premade user's is already configurated and you don't need to change those settings. Can i solved this error with some other way? Sorry for bad english btw, if need more information, just ask. Thanks.