Failed to Connect

[UprisingValkyrie]

I was helping 1 person, that wants to play on my server.. but the problem is everything i try we can't fix it.. always failed to connect to the server... but other servers is fine O.O

 

 

We use 2012 04 10 RE Client, can anyone try to help me about this? this is my first time...

[Shio Devs]

is his clientinfo.xml the same as yours? does he have a data.ini pointing to your grf? Also if he/she has copied over files, make sure they delete anything that doesn't need to be there. in example, Any security files, (Harmony, Internal Guard, files folders etc I've had issues with this before) Also make sure your servers set to let ppl connect.

[UprisingValkyrie]

is his clientinfo.xml the same as yours? does he have a data.ini pointing to your grf? Also if he/she has copied over files, make sure they delete anything that doesn't need to be there. in example, Any security files, (Harmony, Internal Guard, files folders etc I've had issues with this before) Also make sure your servers set to let ppl connect.

 

Yes. he's the only one who encountered this kind of promblem. my server is running for 1 Month now. others can connect. 

[Shio Devs]

Must be his RO Folder.

[UprisingValkyrie]

Must be his RO Folder.

 

Nope, we tested it and it works fine on me, but when we test on his laptop. failed to connect..

[Shio Devs]

 

Must be his RO Folder.

 

Nope, we tested it and it works fine on me, but when we test on his laptop. failed to connect..

 

 

Hmm okay let's go through this, here's what i can come up with for misconfigs.

• Bad file in RO folder.
• Corrupt Installation of your server files.
• Wrong version on clientinfo.xml (Usually map server will tell you)
• Data folder has a clientinfo in it, Or Client side security from another server.
• Bad Data.ini file.

 

Otherwise it could be:

• Firewall of some sort.
• Anti Virus
• He's not on admin account on his laptop.
• He's got some sort of program, protection blocking the port (Highly doubtful, But possible)
• Ask him to Run as admin, Or maybe even change compatibility to windows xp SP3.
• His Router could be blocking him from playing.
• Driver error.

A few questions:

 

1. What does the mapserver say when he tries to connect?
2. Does he have any issues other than, "Failed to connect"?
3. Can he run the patcher successfully?
4. Do you have  a Full Client?
5. If so did he install with the full client?

This is just about all i can think of.. let me know?