Players Stuck and/or Mobs Frozen

[JoshDJX]

Hello there,

Let me start off by saying I recently became an assistant admin for a server and I've been trying to fix some issues we've been having. This also means I may not know everything that has been set up on the server thus far. If some information is needed I'll ask the server owner to chime in. 

 

We've been having a couple of issues, perhaps related in some way. 

 

The first problem is player characters become stuck at their location cell. Visually it looks like you can take a single step then can no longer move. However using a skill or sitting rubber bands the player back to the cell they're stuck to.

 

The second problem is Mobs/Monsters freeze in place. During this time Monsters do not move, do not aggro, are still killable/lootable and some may cast defensive skills such as high priests in bio3 silencing upon being attacked. (You can imagine players frantically racing to kill harder MVPs/mobs during these times. Lol.)

 

We're unsure of the cause(s) but both issues have happened between 1-8 Days of Server Uptime, as well as requiring a full restart to remedy. They don't typically happen at the same time, either. 

 

If anyone has ideas or suggestions that we may try to solve these issues it would be greatly appreciated.

 

Thank you for your time.

[joelolopez]

man put this on the rathena git issues so that the dev fix this issues for us..

[benching]

it would be good if you could show the map-server logs

[JoshDJX]

man put this on the rathena git issues so that the dev fix this issues for us..

 

Are you having a similar problem?

 

 

 

it would be good if you could show the map-server logs

 

That's the thing. Map server doesn't show any errors besides NPC script errors. (Which I have now corrected)

 

If/when one of these issues occur again I'll monitor the map server and update here. Though, last time this happened there was no distinguishable/distinct error line.

[joelolopez]

 

man put this on the rathena git issues so that the dev fix this issues for us..

 

Are you having a similar problem?

 

 

 

it would be good if you could show the map-server logs

 

That's the thing. Map server doesn't show any errors besides NPC script errors. (Which I have now corrected)

 

If/when one of these issues occur again I'll monitor the map server and update here. Though, last time this happened there was no distinguishable/distinct error line.

 

yep

 

 

-player stuck i think its normal coz theres a a dialog timeout that makes the npc dialog to close and causes the players to stuck in one place as if their talking to a npc w/o dialog box

-mob stuck , i always encounter this espcialy when im in a boss hunt, boss' slaves get stuck after being killed lol

[Seirei]

I have a similar problem like you @JoshDJX. My character stuck in a certain cell like your first problem.
I don't have any error in my map/char/log-server.

How to fix it? Help please